aXturastoreIT & SUPPORT
Support that stays in the flow of work.
Let employees ask for help, find approved guidance and follow ticket progress without losing the context of their work.
Discuss your workflowA connected workflow
Illustrative process. The final roles and integration are agreed with your team.
- Ask a question or raise a ticket
- Connect to the existing support process
- Return updates to the employee
Useful starting points
Service Desk
Raise a support request and follow it through to resolution.
AI support assistant
Help employees find an answer, with a route to human support.
Knowledge assistant
Ask your company knowledge a question. Get an answer with its sources.
Notification bot
Get the right system update to the right person, with a link to act.
Web service access
Bring an existing internal web service into a connected aXtura experience.
QR asset scanner
Scan an equipment label to find the right asset record.
What we review together
The current process, intended users, existing systems, permissions and definition of a successful pilot.
What a pilot should show
Whether the workflow is usable, the integration is reliable and the result meets your agreed criteria. Any efficiency improvements are measured in your own environment.
A workflow in mind?
Tell us what your team needs. We will help define the right starting point.